After 3 months, covers will be replaced on a prorated scale. The ALLELES™ Design Studio Ltd will, on occasion, honor claims outside of this warranty window for pre-determined issues. All warranty replacements must be the same design and the same colour as the original order.
The ALLELES™ Design Studio Ltd will include heat moulding instructions and technical contact information with every order. End users are encouraged to reach out prior to any major adjustments. If you have concerns or questions about measurements please reach out prior to placing your order.
Covers ordered with incorrect measurements or damaged during heatforming outside of intended use will be replaced at a prorated cost of 50% of the original design plus the cost of shipping.
The ALLELES™ Design Studio Ltd. reserves the right to withhold warranty claims at their discretion. All warranty refusals will include a written response outlining the reason.
All approved warranty claims will be processed and shipped within 14 days of approval. End user is responsible for the cost of shipping.
Outside of this, there are covers that will have a minor variation on this theme, for example, extra details or specific details being offered in additional colours.